Assistance with Travel & Transport
Support to attend appointments, access local services and stay connected with your community.
View service details →RN-led support across Melbourne
Support that feels
personal, safe and clear.
ALTRUCARE provides thoughtful nursing and disability supports shaped around your choices, goals, routines and everyday life.
Speak directly with Jyoti Sharma0451 904 402 →
AI-generated image used for illustrative purposes.
Start where you are
How can we help you today?
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Welcome to ALTRUCARE
Care built around the person, not just the task.
We listen before we plan. Every enquiry begins with a clear conversation about what matters to you, the support you are seeking and whether ALTRUCARE is the right fit.
Participants, families, nominees, support coordinators, plan managers and health or community professionals are welcome to contact us, with consent where required.
Learn about ALTRUCARE →
The meaning behind our name
ALTRUCARE
Altruism + Care
A name inspired by altruism. An approach grounded in respect.
ALTRUCARE brings together the ideas of altruism and care. Altruism means having genuine concern for the wellbeing of others and choosing to help with kindness and compassion.
For us, this never means taking control or deciding what is best for someone else. It means listening carefully, respecting each person’s choices and using our skills responsibly to support dignity, independence and everyday wellbeing.
Genuine kindnessCare that begins with empathy and listening.
Professional responsibilitySafe, honest support delivered within our skills and scope.
Choice and dignityYour voice, preferences and goals remain at the centre.
Care with purpose. Support with respect.
Our services
Practical support for everyday life.
Choose a service to see what it may include, important information and how to enquire.
Community Nursing Care
Person-centred nursing care delivered by a Registered Nurse within professional scope.
View service details →
Innovative Community Participation
Flexible support to explore interests, build confidence and take part in meaningful activities.
View service details →
Assistance with Household Tasks
Respectful help with agreed household activities for a safer, more comfortable home.
View service details →AI-generated images used for illustrative purposes. Individual supports depend on assessment, suitability, availability and agreed arrangements.
Registration scope
Service groups and practice modules
The following service groups and supporting practice modules are included within ALTRUCARE’s registration scope.
Registered service groups
- Assistance with Travel/Transport
- Community Nursing
- Innovative Community Participation
- Household Tasks
Relevant practice modules
Medication-related supports are considered individually and delivered within professional scope, assessment and agreed arrangements.
Safe waste-management practices support appropriate infection prevention and disposal procedures.
Current registration status, service suitability and availability are confirmed before support commences.
ALTRUCARE’s RN-led focus
Community nursing that begins with listening.
Community nursing is not a standard package. Jyoti first considers the participant’s needs, goals, consent, clinical requirements and professional scope.
- Direct communication with an experienced Registered Nurse
- Assessment and support within professional scope
- Clear expectations before support begins
- Collaboration with relevant professionals when appropriate and consented
What would you like to discuss?
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Choose an option above. Suitability and availability are confirmed before any support commences.
Choice, confidence and connection
Support for the life you want to live.
Good support should make everyday life feel more possible—not take over. ALTRUCARE works with each person’s routines, preferences and goals, encouraging participation and independence wherever appropriate.
Explore support options →
Meet the founder
Read the founder story →Jyoti Sharma
Founder · Director · Registered Nurse
Melbourne, VictoriaMeet Jyoti Sharma
Five years in public hospital nursing.
A personal commitment to community care.
For Jyoti, nursing has never been only a job. During five years working as a Registered Nurse in Melbourne’s public hospital system—including acute general medicine and respiratory care—she has supported people through vulnerable, uncertain and life-changing moments.
Those experiences taught her that excellent care begins with listening. She founded ALTRUCARE to bring professional responsibility, calm communication and respect for dignity into community support—while giving each person more choice, time and control in everyday life.
“People may not always remember what you did, but they will remember whether they felt heard, respected and comfortable in your care.” — Jyoti SharmaRead Jyoti’s story →
Why choose ALTRUCARE?
Professional care. Personal connection.
Support that feels human.
ALTRUCARE is a small, independent and RN-led provider supporting people across Melbourne’s western suburbs. You speak directly with founder and Registered Nurse Jyoti Sharma—without being passed through a large office or treated like another referral.
You are known, not processed
Every conversation begins by listening to your needs, preferences, concerns and what matters most to you.
Speak directly with an RN
Discuss your support directly with Jyoti, bringing together professional nursing knowledge and genuine human understanding.
One familiar point of contact
Know who you are speaking with and receive clear communication from someone familiar with your support arrangements.
Professional insight with a calm approach
Jyoti’s public hospital nursing experience informs thoughtful communication, clinical awareness and a strong focus on dignity and safety.
Support designed around your life
Your culture, routines, communication style, goals, choices and independence help shape how support is discussed and planned.
Clarity before you decide
Availability, suitability, service boundaries, pricing and next steps are explained openly—so you can make an informed decision without pressure.
Choosing support is personal. Take the time to explore the information and decide what feels right for you.
Getting started
A clear and simple support journey.
Make contact
Use the enquiry or referral form when you are ready.
Share what matters
Discuss your goals, service needs, location and current arrangements.
Check suitability
Availability, scope, assessment needs and next steps are explained clearly.
Plan together
If the service is suitable, support arrangements are agreed before they begin.
A simple next step
Choose where you would like to begin.
Explore the services, submit a referral or send a general enquiry.
How enquiries are handled
A clear starting point.
Every participant’s needs are different. These points explain how ALTRUCARE approaches communication, planning and support enquiries.
Participants, families and referrers can use the online enquiry or referral form.
The conversation begins with the participant’s needs, preferences, goals and current circumstances.
The requested support is considered against ALTRUCARE’s services and professional scope.
Location, timing, funding arrangements, suitability and current availability are discussed.
Any information requirements and possible next steps are explained clearly.
The participant or authorised representative can consider the information before deciding.
Referral and intake enquiry
Looking for support for yourself or someone else?
Submit an initial referral online when you are ready. Please do not include health records, plan documents or detailed clinical information in the first-contact form.
ALTRUCARE information assistant
Ask a simple question.
The assistant provides general information about our services, service area, referrals and contact options. Messages stay in your browser and are not sent to ALTRUCARE.
Please protect your privacyDo not enter diagnoses, health records, NDIS numbers, plan documents or other sensitive information. This is not medical or emergency advice. Call 000 in an emergency.
Helpful information
Common questions, plainly explained.
Is ALTRUCARE currently a registered NDIS provider?+
ALTRUCARE’s NDIS registration certificate has not yet been issued, and we do not represent the business as a registered NDIS provider. Contact Jyoti to discuss your current arrangements and whether the requested support can lawfully be provided.
Where do you provide support?+
ALTRUCARE is based in Melbourne, Victoria. Availability depends on your suburb, the requested service and current capacity.
Do I need a referral?+
No. You can contact us directly. A family member, nominee, support coordinator, plan manager or health professional may also enquire with permission where required.
What happens after I enquire?+
Jyoti will listen to what you are seeking, discuss suitability and explain any assessment, service agreement, pricing or information needed before support begins.
Start a conversation
Let’s talk about what matters to you.
There is no pressure to proceed. Begin with a brief call or email and avoid sending detailed health information initially.