Listen before acting
Understanding a person’s concerns, preferences, routines and goals comes first.
Meet the founder
Clinical experience.
Human warmth.
ALTRUCARE was founded by Jyoti Sharma, a Registered Nurse who believes every person deserves to feel heard, respected and supported to live life in their own way.
Why I started ALTRUCARE
Nursing shaped how I care.
ALTRUCARE brings that care closer to home.
ALTRUCARE grew from the lessons I have carried with me through five years of nursing in Melbourne’s public hospital system.
For me, nursing has never been simply a job. It has always meant being present for people when they may feel uncertain, vulnerable or overwhelmed.
Working in acute general medicine and respiratory care has allowed me to support people through difficult and life-changing moments. Those experiences taught me that good care is not only clinical. It also means listening carefully, explaining things clearly and noticing what matters to the person in front of you.
I founded ALTRUCARE to bring those values beyond the hospital walls and into community support. My purpose is to offer a calm, professional and personal approach that respects each person’s choices, dignity and everyday goals.
People may not always remember what you did, but they will remember whether they felt heard, respected and comfortable in your care.
— Jyoti Sharma Founder · Director · Registered Nurse
Communicate clearly
People should feel comfortable asking questions and never feel rushed or overlooked.
Respect choice and dignity
Support should recognise the person, involve them in decisions and respect what matters to them.
Working as a Registered Nurse in Melbourne’s public hospital system.
Experience in acute general medicine and respiratory nursing.
Your goals, choices, culture and communication preferences guide support.
Local support with direct, clear communication from Jyoti.
What you can expect
Professional care with genuine connection.
Support is discussed with you first and provided only within ALTRUCARE’s availability, professional scope and agreed service arrangements.
Listening first
Your priorities and preferences lead the conversation.
Your priorities and preferences lead the conversation.
Honest communication
You receive clear information about services, availability, pricing and next steps.
You receive clear information about services, availability, pricing and next steps.
Dignity and choice
Your privacy, independence and right to make decisions are respected.
Your privacy, independence and right to make decisions are respected.
Safe professional practice
Nursing supports require an appropriate assessment and are provided within professional scope.
Nursing supports require an appropriate assessment and are provided within professional scope.
Feedback welcomed
Questions, concerns and feedback are taken seriously and handled respectfully.
Questions, concerns and feedback are taken seriously and handled respectfully.
Let’s begin with a conversation
Tell Jyoti what support matters to you.
Participants, families, support coordinators, plan managers and health professionals are welcome to contact ALTRUCARE.
ALTRUCARE’s NDIS registration certificate has not yet been issued. We do not represent ALTRUCARE as a registered NDIS provider. Please contact us to discuss whether we can lawfully provide the requested support under your current arrangements.