These terms apply when you use the ALTRUCARE website. By continuing to use the website, you acknowledge these terms. They do not replace a participant service agreement, clinical assessment or individual support plan.
General information only
Website and AI-assistant content is general information. It is not medical, nursing, legal, financial or emergency advice and must not be relied on as a diagnosis, treatment recommendation or confirmation that a service is suitable or available.
Emergencies
Do not use this website or email for emergencies. If someone is in immediate danger or needs urgent medical assistance, call 000.
Services, availability and funding
Service descriptions are summaries only. Services are subject to an individual discussion, assessment of needs, provider capacity, professional scope, agreed terms and applicable law. Nothing on this website guarantees availability, eligibility, NDIS funding, reimbursement or a particular outcome.
Accuracy and changes
We take reasonable care to keep information current but cannot guarantee that every page is complete or error-free at all times. Contact us to confirm information that is important to your decision. We may update the website when required.
Intellectual property
Unless otherwise stated, ALTRUCARE owns or is authorised to use the original website text, branding and design. You may view or print information for personal, non-commercial use. You must not reproduce branding or substantial content commercially without permission.
Third-party links
Links to external government or regulatory websites are provided for convenience. ALTRUCARE does not control those websites and is not responsible for their content, availability or privacy practices.
Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
Privacy
Our handling of personal information is described in our Privacy Policy. This website does not use an online enquiry form, and the browser-based assistant does not submit chat messages to ALTRUCARE.
Contact
Questions about these terms can be sent to ndis.altrucare@gmail.com or discussed by calling 0451 904 402.